About USRoss Road Bags is a premier supplier of Occidental Leather® tool bags, tool belts, tool carrying systems, tool totes, carry bags, briefcases and luggage. We stock the entire Occidental Leather® product line including left hand models and limited editions. Occidental, literally means the west. The trademark Musk Ox logo represents stability, strength and fortitude. The name and the logo signify the benchmark in classic western designs, rugged enough to withstand the elements and the test of time. Occidental has supplied heirloom quality without compromise with the best customer service in the industry for 30 years. American made turn of the century quality is evident in every detail from sewing to riveting in the finished product. American made leathers and fabrics are crafted with such care of assembly that each finished product is truly a hallmark of functional, industrial art for the modern world. Contact UsIf you have suggestion or questions you can email us at sales@usatoolbags.com, or Call, Our business hours are Monday-Friday 7:00am to 3:30pm pacific time. Return PolicyWe accept returns on merchandise in brand new, uninstalled condition. All returns must be approved by our office and will be subject to a 15% restocking fee. Buyer is responsible for all shipping and handling charges. Returns must be made within 15 days of receiving the item. If you need to return your product, please call (707) 861-2100 to make arrangements. Shipping PolicyWe ship Monday through Thursday and will ship most orders within two business days. Privacy NoticeWe take the protection and proper use of your personal information seriously. We respect your privacy and take great care to safeguard information in our possession. We do not share customer information (including e-mail addresses) outside of our company unless it is necessary to provide you with our products or services (for example, shipping your products to you or notifying you of problems/updates with your order), or we are legally required to do so.
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